June 2022 - November 2022 I had the pleasure of be a Senior Product Designer for Orbita Inc, a conversational AI service for healthcare.
During the course of my lifetime at Orbita I led user experience and usability initiatives in designing conversational Artificial Intelligence (AI) solutions for clinicians and patients.
Designed AI platform using AWS Connect to enable faster/improved communication between clinicians and patients and to facilitate machine learning maturation
Designed outreach campaign building platform for nontechnical clients
Designed virtual assistant appointment scheduling experience
Spearheaded UX research/strategy methods and synthesized data to validate design direction